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Hotel Pennsylvania, New York
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Key details
About the Hotel
401 7Th Ave,
New York,
New York,
United States,
10001,
New York State
Hotel Pennsylvania is located in the heart of New York City, directly opposite Madison Square Garden. The hotel is known for its historic significance and convenient access to major attractions. Guests enjoy the grand lobby, an inviting space for arrivals and gatherings. Its proximity to key transit hubs enhances accessibility for travelers.
Location
The hotel is conveniently situated next to iconic landmarks such as the Empire State Building and the Flatiron Building. Public transportation options include the nearby Herald Square subway station and various bus services, facilitating easy travel throughout the city. Penn Station, directly across the street, connects guests to Amtrak and regional rail services. Proximity to major attractions like Bryant Park and Macy's enriches the visitor experience.
Rooms
Each air-conditioned room at Hotel Pennsylvania is equipped with cable TV and essential amenities. ADA guest rooms feature wider entry doors and accessible bathrooms for enhanced convenience. Guests can also benefit from additional features like a work desk and blackout drapes. Private bathrooms include complimentary toiletries and hair dryers.
Eat & Drink
The on-site Cafe R serves breakfast, brunch, and dinner with a menu that includes both buffet and à la carte options. The dining experience highlights international cuisine in a comfortable setting. Guests can also enjoy casual meals or snacks in the lobby area before attending events. Nearby dining options reflect the diverse culinary scene of the surrounding area.
Leisure & Business
Hotel Pennsylvania provides access to an adjacent fitness club, which includes a gym and various recreational opportunities. Business facilities feature a center equipped with computers and printers for guest use. The Penn 5000 Club Lounge offers exclusive amenities for club members including coffee machines and workstations. An indoor pool enhances leisure options for hotel guests.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Newly Renovated Penn Plaza Collection Executive Collection 2 Double Beds
34th Street-Penn Station (IRT Broadway-Seventh Avenue Line)200 m
34th Street-Herald Square Station300 m
Bus
Bus stop100 m
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Spotless Rooms!
The renovated rooms were immaculate, making my stay comfortable and enjoyable.view full review
Spacious Bathrooms
The large bathroom had excellent water pressure and plenty of hot water, which was a real treat after a long day.view full review
Cozy Atmosphere
The living area in the room was cozy and quiet, allowing for a restful night's sleep without disturbances.view full review
Delicious Breakfast
The breakfast coupon was a delightful addition, offering a tasty pastry, fresh fruit, and a drink just around the corner.view full review
General
Free Wi-Fi
Parking
Safe deposit box
Pets allowed
Rooms/ Facilities for disabled
Sports & Fitness
Exercise gym
Dining
Coffee/Tea in lobby
Children
Cots
Room features
Wi-Fi in rooms
Sitting area
Dressing area
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
Room decor
Carpeted floor
Show more
Location
401 7Th Ave,
New York,
New York,
United States,
10001,
New York State
Map view
street view
401 7Th Ave,
New York,
New York,
United States,
10001,
New York State
City landmarks
20 West 34th Street
Empire State Building
1.3
km
Square
Times Square
1.1
km
Landmark
Rockefeller Center
1.8
km
Park
The High Line
2.3
km
30 Rockfeller Plaza Enter on West 50th Street
Top of the Rock
1.7
km
Park
Bryant Park
1.2
km
Park
Central Park
4.0
km
Library
New York Public Library
1.2
km
Church
St. Patrick's Cathedral
2.1
km
Park
Washington Square Park
2.2
km
405 Lexington and 42nd St.
Chrysler Building
1.8
km
Museum
Madame Tussauds New York
910 m
Museum
The Museum of Modern Art
1.7
km
Theatre
Broadway
2.4
km
175 5th Ave At 23rd St.
Flatiron Building
1.2
km
Mall
Fifth Avenue
1.9
km
Library
The Morgan Library & Museum
1.1
km
Museum
Rubin Museum of Art
1.3
km
Museum
Museum of Sex
920 m
Park
Madison Square Park
1.1
km
Convention Centre
Jacob Javits Convention Center
1.6
km
Tower
Trump Tower
2.5
km
Museum
Intrepid Sea
2.4
km
34th Street
34th Street
900 m
Nearby
Square
Macy's
430 m
Stadium
Madison Square Garden
310 m
New York City
Manhattan Skyline
540 m
Square
Herald Square
430 m
Museum
The Museum at FIT
450 m
Restaurants
Casa Barilla
260 m
108 W 32nd St Between 6th and 7th Avenue
Charleys Philly Steaks
60 m
401 7th Ave
Best Bagel and Coffee
290 m
225 W 35th St Frnt A
Spinelli's Pizzeria
60 m
425 7th Ave
Pat LaFrieda
60 m
2 Pennsylvania plaza The Pennsy Food Hall
Euro Delicacies
50 m
4 Empire State Plz
J J Applebaum Deli Co
80 m
431 7th Ave
Reviews and Ratings
Feedback from previous guests about their experience.
64%
liked the hotel and would stay again
Convenient Location
Upgrade to New Floors
Poor Service
Subpar Dining
6.4/10
Nice
Rooms
6.9
Location
8.5
Service
5.0
Dining
5.0
Guest reviews
6.4/10
based on 49 reviews
3/5
based on 2112 reviews
5.8
5.8/10based on 29230 reviews
#441 of 525 hotels in New York City based on Tripadvisor
Doug
United Kingdom,
June
2024
5.0/10
The hotel has seen better days; the room in such bad condition with peeling bath and sodden carpet, but I was upgraded to the new floors. The service left much to be desired with rude and uncaring staff. However, the location was very convenient with easy access to transportation and attractions. The dining experience was subpar with limited options. Overall, a mixed experience with room for improvement.
Rooms
5.0
The room was in such bad condition with peeling bath and sodden carpet, but I was upgraded to the new floors.
Service
5.0
The staff, particularly at the reception desk, was rude and uncaring.
Location
8.0
The location was very convenient with easy access to transportation and attractions.
Dining
5.0
The dining experience was disappointing with limited food options.
Facilities
5.0
The facilities were below average.
Convenient Location
Poor Service
Vincent
United States,
June
2024
6.4/10
The hotel is conveniently located in the heart of midtown Manhattan, making it easy to access all the attractions and transportation options. The rooms are spacious with tired furnishings, but each has its own private bathroom. While the decor might seem outdated with no recent renovations, the value for the price paid is decent. The service levels vary, from rude and indifferent to attentive and welcoming, affecting the overall experience. The location stands out for its proximity to key landmarks, but the direct rail link to Newark airport adds an extra layer of convenience despite some noise from the busy streets. The facilities meet basic needs, but they may not meet the expectations of guests looking for modern amenities. Overall, an average accommodation option for those looking for a central location in Manhattan with mixed service experiences.
Rooms
7.0
The rooms come with tired furnishings but each has its own private bathroom.
Service
6.0
Service levels vary from rude and indifferent to attentive and welcoming.
Location
8.0
The hotel is situated in midtown Manhattan, offering easy access to various attractions and transportation options.
Dining
5.0
Facilities
6.0
The facilities meet basic needs but may not cater to guests looking for modern amenities.
Convenient Location
Mixed Service Levels
Kate
United Kingdom,
May
2024
7.0/10
Our stay at the hotel was a mixed experience. The rooms offered a view of the Empire State Building, and the bed was comfortable, but the encounter with a rude woman at the front desk left a negative impression. Having my baggage inside the room was convenient.
Rooms
8.0
I enjoyed the view of the Empire State Building from my room, and the bed was indeed very comfortable.
Service
5.0
Unfortunately, the service did not live up to our expectations. The front desk staff were either rude or lacked knowledge of customer service standards.
Location
9.0
The hotel's location was superb, right across the street from the subway and with a direct rail link to Newark airport from Penn Station.
Dining
6.0
There were no details about included dining, but the central cafe supposedly had hilariously high prices. It might not be the best value for money.
Facilities
7.0
William
United States,
May
2024
6.2/10
The hotel's location is superb, directly above Penn Station with easy access to various points in New York. The rooms were recently upgraded on the renovated floors, offering only two pillows but with a private bathroom. Service quality varied from rude to exceptional. The dining options were unsatisfactory with stale bagel and old fruits. Facilities were passable, and the overall value for money was substandard.
Rooms
7.0
I was impressed with the rooms after being upgraded to the newly renovated floors. The space was comfortable, and having my private bathroom was a plus.
Service
6.0
Service here was a mixed bag. Some staff members were unpleasant, while others displayed excellent customer service skills and a great attitude.
Location
8.0
The hotel's location directly atop Penn Station is incredibly convenient for traveling around New York City via subway. However, it lacked in various other aspects in the immediate vicinity.
Dining
5.0
The dining experience left much to be desired, with subpar options like stale bagels and old fruits. It didn't meet expectations.
Facilities
6.0
The hotel's facilities were decent, providing the necessities for a comfortable stay, but nothing exceptional.
Byron
United States,
April
2024
8.0/10
My stay at this hotel was overall pleasant with some highlights and a few drawbacks. The location was superb, just across the station, making it very convenient for transportation, although the dining options were not as varied as expected. The rooms were comfortable and had all the essentials needed for a pleasant stay. The service was friendly and attentive with staff members who truly cared about providing good customer service. The facilities were decent, offering a satisfactory experience during my time at the hotel.
Rooms
8.0
The rooms were comfortable and had all the necessary essentials.
Service
9.0
The staff showed a great attitude and gave excellent customer service.
Location
9.0
The hotel's location just across the station was perfect for convenient transportation access.
Dining
7.0
The dining experience was a bit limited in options, but reasonable given the rate.
Facilities
7.0
The facilities provided a satisfactory experience during my stay.
Convenient Location
Limited Dining Options
Andy
United Kingdom,
April
2024
6.0/10
The hotel offers pillow-top mattresses and brand new slippers in the rooms but lacks queen beds even in the summer bathrooms. The service was found to be very rude and lacking customer care, especially at the reception desk. On the bright side, the location is conveniently situated close to Penn Station and various shops. Dining options were described as subpar with old fruits, even though some coupons were available.
Rooms
7.0
The rooms had pillow-top mattresses and brand new slippers.
Service
5.0
The service, especially at the reception desk, was below expectations.
Location
8.0
The hotel's location near Penn Station and shops is convenient.
Dining
5.0
Dining options were lacking, with old fruits, even with coupons.
Facilities
6.0
The facilities were average overall.
Dennis
United Kingdom,
April
2024
6.0/10
The hotel's location is unbeatable, with easy access to Penn Station and major tourist attractions. The rooms are in need of renovation but have comfortable beds. The service left much to be desired, with rude staff members. Dining options were limited. Despite its drawbacks, the hotel offers a convenient location at a decent price.
Rooms
7.0
The rooms have not been updated in years but feature comfy beds.
Service
5.0
The service was disappointing, with rude and unhelpful staff members.
Location
8.0
The hotel is situated directly on top of Penn Station, providing easy access to various subway lines and attractions.
Dining
5.0
The dining experience was subpar with limited food options.
Facilities
6.0
Facilities are basic with no standout amenities.
Joan
United Kingdom,
April
2024
6.2/10
The hotel is in a convenient location in midtown Manhattan, making it easy to get to all the main attractions. The rooms are comfortable, but the walls had blood stains, which was a major downside. The staff seemed to lack knowledge of customer service, impacting the overall experience. The dining options were limited and overpriced, but the facilities were decent, offering a mouth-watering Hungarian beef stew.
Rooms
7.0
The rooms were comfortable, but the walls had blood stains.
Service
5.0
The staff seemed to lack knowledge of customer service.
Location
8.0
The hotel is in a convenient location in midtown Manhattan.
Dining
5.0
The dining options were limited and overpriced.
Facilities
7.0
The facilities offered a mouth-watering Hungarian beef stew.
C.
United Kingdom,
April
2024
5.8/10
I was pleasantly surprised with the hotel's new upgraded floors. The extra closet in the room came in handy as a playroom for my daughter. However, the cleanliness and towel changes were lacking during my stay.
Rooms
7.0
The rooms on the new floors looked upgraded and had an extra closet that was useful for my daughter's playtime.
Service
5.0
The service, apart from the manager and cleaners, was not up to par. It's a shame when expectations don't match the reality you experience at a hotel.
Location
9.0
The hotel's location was very convenient, directly on 3 main subway lines, making it easy to explore the city.
Dining
5.0
The dining experience was subpar, with stale bagels and high prices that made me opt for alternatives.
Facilities
6.0
The facilities met basic needs but didn't offer anything exceptional.
convenient location
poor service
John
United Kingdom,
April
2024
5.0/10
The hotel is located right in the center of midtown Manhattan, directly on top of Penn Station, providing easy access to all subway lines. The rooms were in a bad condition, with outdated furnishings and broken amenities. The service, except from the manager and cleaners, was rude and inattentive, leading to long waits. The dining options were limited and disappointing, offering stale food. Despite the convenient location, the overall experience was marred by the poor room quality and service.
Rooms
5.0
The rooms were in a bad condition, with outdated and broken amenities.
Service
5.0
The service, apart from the manager and cleaners, was rude and inattentive.
Location
8.0
The hotel is situated directly on top of Penn Station, providing easy access to all subway lines.
Dining
5.0
The dining options were limited and disappointing, offering stale food.
Facilities
5.0
The facilities were lacking and outdated.
Convenient Location
Poor Room Quality
Anne
United Kingdom,
April
2024
6.2/10
I had a mixed experience at this hotel. The rooms were cleaned daily with fresh towels, and my classic king bedroom offered a view of the Empire State, but having 2 single beds instead of a double was a bit inconvenient. The service at the reception desk was below par, with staff lacking customer service skills, which was disappointing. However, the location directly on top of Penn Station made it super convenient to get around New York City easily.
Rooms
7.0
My room was cleaned daily with fresh towels. The classic king bedroom had a nice view of the Empire State, but having 2 single beds was a bit unexpected.
Service
5.0
The service at the reception desk was below expectations, with staff seeming rude and lacking proper customer service skills.
Location
9.0
The hotel's location directly on top of Penn Station was extremely convenient for exploring New York City via the subway.
Dining
5.0
The dining options were limited with hilarious prices in the center cafe, and the quality of food did not match the prices.
Facilities
6.0
David
United Kingdom,
April
2024
5.6/10
The hotel is situated directly on top of Penn Station, making it super convenient for exploring New York via subway. The rooms needed to be upgraded, but with a view of Madison Square Gardens. The breakfast was not included and had limited food options, but the hotel is in the heart of the action.
Rooms
7.0
The rooms were in such bad condition and needed upgrading, but having a view of Madison Square Gardens was a nice touch.
Service
5.0
The service at the reception desk was below par, not matching the service expected. The bell staff/porter were not impressive, but the location made connections to key sites simple.
Location
9.0
The hotel is located directly on top of Penn Station, offering easy access to anywhere in New York via subway and close to Madison Square. The real city center location is where all the action is.
Dining
5.0
The dining experience was a letdown with limited and overpriced food options, making it similar to a soup kitchen style setup.
Facilities
5.0
The facilities were subpar with stale bagels and high prices. However, the homemade jams were a redeeming feature.
Wayne
United Kingdom,
March
2024
7.4/10
I was pleasantly surprised by this hotel! The rooms were very clean and the bed was super comfortable. The bathroom was spacious and had plenty of hot water, which was fantastic. However, the service at night and at the reception desk was a bit lacking. The location was superb, right across from Penn Subway station and with direct access to the railway station. The dining options were a bit limited, but the bread was delicious. The facilities were good overall.
Rooms
8.0
The room was very clean and the bed was super comfortable. The bathroom was spacious and had plenty of hot water, which was fantastic.
Service
6.0
The service, especially at night and at the reception desk, could be improved. The staff didn't seem to have a good understanding of managerial roles.
Location
9.0
The location was superb, right across from Penn Subway station and with direct access to the railway station.
Dining
7.0
The dining options were a bit limited, but the bread served was delicious.
Facilities
7.0
The facilities were good overall, but nothing extraordinary.
Ben
United Kingdom,
March
2024
7.0/10
The hotel is conveniently located right across from Penn Station, with direct rail links to Newark airport. The rooms are spacious and modern, offering a mix of a living room with a king-sized bed and four twin beds, all with new linen. Despite some issues with the dining experience, the facilities are well-maintained, making it a comfortable stay.
Rooms
8.0
The rooms are spacious and modern, with comfortable beds and new linen.
Service
6.0
The service varies; except for the manager and cleaners, some staff members are not knowledgeable about customer service. Bell staff and commercial services are efficient.
Location
9.0
The hotel is ideally situated across from Penn Station, offering easy access to transportation links and being in a popular area in New York.
Dining
5.0
Although the dining is not included and some items are overpriced, the smoked salmon bagels are a standout choice.
Facilities
7.0
The facilities are well-maintained, providing a comfortable and convenient stay.
Nicholas
United Kingdom,
March
2024
6.2/10
The hotel is in a prime location, just opposite Madison Square Gardens and close to numerous tourist sites. The rooms, although not spacious enough for suitcases, have their own private bathrooms with just a single bed, not even king-sized. Sadly, the service from the reception desk fell short of expectations. The dining experience was underwhelming with stale bagels served soup kitchen style, and the prices were on the higher side.
Rooms
7.0
The rooms were on the upper floors and had their own private bathrooms.
Service
5.0
The service at the reception desk was disappointing.
Location
9.0
The hotel is in a fantastic location, just opposite Madison Square Gardens and close to numerous tourist sites.
Dining
5.0
The dining experience was subpar with stale bagels served soup kitchen style.