Hotel Pennsylvania New York City, New York City

The hotel offers pillow-top mattresses and brand new slippers in the rooms but lacks queen beds even in the summer bathrooms. The service was found to be very rude and lacking customer care, especially at the reception desk. On the bright side, the location is conveniently situated close to Penn Station and various shops. Dining options were described as subpar with old fruits, even though some coupons were available.

The hotel's location is unbeatable, with easy access to Penn Station and major tourist attractions. The rooms are in need of renovation but have comfortable beds. The service left much to be desired, with rude staff members. Dining options were limited. Despite its drawbacks, the hotel offers a convenient location at a decent price.

The hotel is in a convenient location in midtown Manhattan, making it easy to get to all the main attractions. The rooms are comfortable, but the walls had blood stains, which was a major downside. The staff seemed to lack knowledge of customer service, impacting the overall experience. The dining options were limited and overpriced, but the facilities were decent, offering a mouth-watering Hungarian beef stew.

I was pleasantly surprised with the hotel's new upgraded floors. The extra closet in the room came in handy as a playroom for my daughter. However, the cleanliness and towel changes were lacking during my stay.

The hotel is located right in the center of midtown Manhattan, directly on top of Penn Station, providing easy access to all subway lines. The rooms were in a bad condition, with outdated furnishings and broken amenities. The service, except from the manager and cleaners, was rude and inattentive, leading to long waits. The dining options were limited and disappointing, offering stale food. Despite the convenient location, the overall experience was marred by the poor room quality and service.

I had a mixed experience at this hotel. The rooms were cleaned daily with fresh towels, and my classic king bedroom offered a view of the Empire State, but having 2 single beds instead of a double was a bit inconvenient. The service at the reception desk was below par, with staff lacking customer service skills, which was disappointing. However, the location directly on top of Penn Station made it super convenient to get around New York City easily.

The hotel is situated directly on top of Penn Station, making it super convenient for exploring New York via subway. The rooms needed to be upgraded, but with a view of Madison Square Gardens. The breakfast was not included and had limited food options, but the hotel is in the heart of the action.

I was pleasantly surprised by this hotel! The rooms were very clean and the bed was super comfortable. The bathroom was spacious and had plenty of hot water, which was fantastic. However, the service at night and at the reception desk was a bit lacking. The location was superb, right across from Penn Subway station and with direct access to the railway station. The dining options were a bit limited, but the bread was delicious. The facilities were good overall.

The hotel is conveniently located right across from Penn Station, with direct rail links to Newark airport. The rooms are spacious and modern, offering a mix of a living room with a king-sized bed and four twin beds, all with new linen. Despite some issues with the dining experience, the facilities are well-maintained, making it a comfortable stay.

The hotel is in a prime location, just opposite Madison Square Gardens and close to numerous tourist sites. The rooms, although not spacious enough for suitcases, have their own private bathrooms with just a single bed, not even king-sized. Sadly, the service from the reception desk fell short of expectations. The dining experience was underwhelming with stale bagels served soup kitchen style, and the prices were on the higher side.